All accounts will unlock after 3 failed attempts to log in. Unfortunately, the way Self Service currently works, the system locks cannot be reset manually, and will remain for 15 minutes. Attempts to log in again before the 15 minutes pass will reset and restart the timer.
Please give the system 20 minutes before attempting to log in again. If you cannot log in, please contact IT at helpdesk.seark.edu, by submitting a New Support Ticket at the link above, or by calling (870) 850-4900 during business hours for assistance.
Passwords will only be sent to SEARK email accounts (ending in seark.edu). IT will not send usernames or passwords to non-SEARK accounts (Gmail, iCloud, etc.).