Southeast Arkansas College

Getting Started 13

• What are SEARK College's Office hours?
• How do I connect to the SEARK Wifi?
• Does SEARK accept online GEDs?
• What is the cost to attend SEARK College?
• I am a former SEARK student and I want to return. What do I have to do?

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Academic Questions 2

• Where do I go to change my major?
• What is the last date to register or enroll for classes?

Admissions/Enrollment Questions 4

• How do I request an official transcript from SEARK College?
• Can I get a copy of my shot records or other transcripts in my file?
• What classes transfer?
• I need to drop a class, or withdraw from all of my classes. What do I have to do?

Advising 7

• Who is my Advisor?
• How am I assigned to an Advisor?
• Do I have to see an Advisor?
• What is the difference between an Advisor and an Academic Advisor?
• What if I am unable to find my academic advisor in their office?

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Adult Basic Education 2

• Does SEARK have a GED Program?
• Can I get a copy of my GED?

Finances 9

• Does SEARK College have a payment plan for tuition and fees?
• Will my class be dropped if I do not pay by the payment date?
• Can I pay half of my tuition at the Cashier's Office?
• How do I login and view or manage my payment plan?
• Student Planning says I have a balance due. How do I correct this?

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Financial Aid 15

• What are the steps to getting financial aid?
• When will I get my refund check?
• What is FAFSA?
• What is Southeast Arkansas College's school code for the FAFSA?
• What is the toll-free number to the IRS (for tax return transcripts)?

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General Technical Help 2

• Why do I need so many passwords?
• How do I change my email/moodle/printing password?

Email 4

• How do I get to my student email?
• I can't log into Moodle/my Email/the portal
• I am not getting my email.
• How do I reset my password?

Spam, Scams, and Phishing 3

• How do I know if this email is a Phishing Scam?
• What is Smishing?
• What is Vishing?

Canvas 6

• What is Canvas?
• How do I access Canvas?
• When will my classes be available in Canvas?
• I don't see my classes or I have classes missing in Canvas!
• I'm having trouble accessing Canvas in my Browser.

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Student Planning/Self Service 4

• How do I find my username for Student Planning?
• How do I change my password for Student Planning if I already know?
• I forgot my password for Student Planning, or it isn't working. How do I reset it?
• My Student Planning account is locked, can someone unlock it?

Microsoft Office 3

• How do I get started with the Microsoft Applications?
• I need Microsoft Office for my class, how do I get it?
• How do I get to my student email?

TRiO Student Support Services (SSS) 3

• What is TRiO Student Support Services?
• Who is eligible for TRiO?
• How do I participate/join TRiO?

Career Pathways 1

• What is the Career Pathways Initiative?

Library and Tutoring Central 4

• How can I access the Campus Databases from home?
• When is the Library open?
• Can I search for books in the SEARK library online?
• When is Tutoring Central Open, and how can I get in touch?